> VilmaTech Blog > Remove Redirect Virus from IE/Chrome/Firefox/Opera/Safari

Remove Redirect Virus from IE/Chrome/Firefox/Opera/Safari

Browser Issue or System Security Concern? is a redirect virus that acts slightly from browser hijackers. Usually when victim clicking on a random link, appears to hijack the intended link and display a line of words saying that you are redirected from Http://, a coupon web site, will be brought in sight in seconds.


To name it metaphorically, is a transfer station. The purpose of redirect virus is evident to promote a coupon site and boost transactions. Despite the reluctance for merchants to admit a virus, Global PC Support Center has identified it as a redirect virus due to the fact that RedirSvc.exe has been found to be injected into system running processes. Therefore, it should be made clear that suffering from redirect issue does not pertain to browser problem only, it also gives rise to system security problem. Keep reading to find out more of the fact and finally get applicable solution to redirect issue offered by VilmaTech Online Support. Should there be any emergency that needs expert help, start a live chat with experienced technician for instant response.

live chat


System Security Concerns

Apart from the browser issues as listed below:

  • Intended web site will be hijacked by and redirected to some advertising pages.
  • It takes longer to load the intended web page.
  • More popup ads are caught to appear randomly for and about:blank.
  • Backspace button will sometimes not go back to the intended web page.

There are some system security concerns to which one should pay attention. RedirSvc.exe has aroused error problems according to the data gathered from a number of computer forums. Its directory (C:\Program Files\Common Files) indicates that the executable file does not belong to Windows system file. It should come to your knowledge that an error related executable file can be dangerous since it has given rise to vulnerability/loophole in a system and thus can be easily taken advantage of by infections detecting the apparent problem and utilized to alleviate the injection of vicious .dll/.exe items into the target machine.


Besides, sticky program like that refuses any conventional modifications to constantly redirect to some spam sites is implying the fact that DNS has been changed by force and thoroughly. Such result can only happen when related entries in Database have been modified as well. It can be potentially risky since browser settings possess the information collected by cookies so that PC users are enabled to access favorable web sites easily and log into accounts without typing credentials again and again. Once being monitored and recorded, the learned sites will be hijacked by and/or its ad partners; even worse, XSS can occur to commit evil conducts such as robbing bank card or sending out spam emails without authorization.

There’s no hesitation to remove redirect virus right now after learning its malicious features from the preceding paragraphs. Given the fact that anti-virus programs are not picking up as virus due to some elusive technique to help affect system running process and Database, manual method is recommended to be adopted. Below is the applicable solution to redirect virus. Stick to the steps when you are well-equipped with computer knowledge; otherwise it is advisable to get step-by-step assistance from VilmaTech certified expert in an attempt to remove redirect virus completely as well as its possible affiliates.

live chat


Remove Redirect Virus from IE/Chrome/Firefox/Opera/Safari

To remove any virus that causes browser problems, all installed browser(s) should be closed down before the implementation of offered instruction.
One – Exterminate associated running process with redirect virus.

End RedirSvc.exe directly may suffer from error message hindering the extermination. Therefore, some more steps are required in this session. Below is the explicit steps.

Windows 7/XP/Vista

  • Use Ctrl+Alt+Delete key combination to bring up Task Manager window.ctrl+alt+del
  • Go to View tab to select ‘Show Kernel Times’/ ‘Select Process Page Columns’.
  • Tick PID (Process Identifier) there and followed by OK button.                                       PID
  • Find ‘LSASS.exe’ for its image of the User Account which does not belong to the system.
  • Back to desktop and use Win key and R to bring up a run box and put in ‘CMD’.         run cmd
  • Press Enter key to type ‘ntsd –c q -p (PID, the number you saw on Task Manager)’ at the place where a line is flashing.
    Hit Enter key again and back to Task Manager to exterminate RedirSvc.exe.

Windows 8

  • Hover your mouse to border to any direction so as to enable Charms bar.
  • Type ‘Task’ and hit Enter key will take you to a screen with Task Manager as one of its options.win8 task manager
  • Follow the same process as depicted above.


  • Press on the Apple icon on menu bar to get option list.
  • Access “Force Quit” to select RedirSvc.exe as the option to quit by force.                                forcequit

Two – Unveil hidden items to remove culprit executable files for the subsequent modifications.

Windows 8

  • Access Windows Explorer from Start screen to go to View explorer
  • Tick the option ‘File name extensions’ and ‘Hidden items’ and press “OK” button to show all hidden items.win8 hidden file

Windows 7/XP/Vista

  • Hit Start Menu start menu to access Control Panel.
  • User accounts and family safety will be the next to access so as to click open ‘Folder Options’.folder options1
  • Hit View tab to tick the option ‘Show hidden files and folders and non-tick the option ‘Hide protected operating system files (Recommended)’.
  • Press OK button to show all hidden items.


  • Hit Finder Launchpad icon to access Utilities folder window.finder launchpad
  • Double click terminal to copy and paste “defaults write AppleShowAllFiles YES”.Mac-Finder-Terminal
  • Return button follows up and hold ‘alt’ on the keyboard to right click on the Finder icon at once.
  • Press Relaunch button again.

tip: to hide all hidden items after removing the vicious ones, one should follow the same process to access Terminal and paste “defaults write AppleShowAllFiles NO”.

Files to be removed for redirect virus removal:

C:\Program Files\Lantronix\Redirector\redirsvc.exe

Three – Access Database window to remove vicious entries generated by redirect virus.

There’s no such functionality in Mac OS X, but one should remove related items from “Internet Plug-Ins” folder.

Mac OS X

  • Access Library by hitting “Go” option on the top menu bar.go library
  • Access “Internet Plug-Ins” folder to remove items related to redirect virus.installed plug-ins
  • Press on hard disk icon then to access your home folder.                                                  Home_Folder
  • Go to “Internet Plug-Ins” folder from there to remove items related to redirect virus.

Microsoft Windows

  • Use Win key and R key to type “regedit” in the pop-up run box and hit Enter key to bring yourself to Database.                                                                                                                                                  run regedit
  • registry enditor2

Internet Explorer
navigate to Explorer Bars, Extensions respectively under the following entry to remove redirect virus and any possible vicious items.

HKEY_CURRENT_USER\ Microsoft\Internet Explorer\

Google Chrome
navigate to Clients, ClientState and ClientStateMedium respectively under the following entry to remove redirect virus and any possible vicious items.


Mozilla Firefox
navigate to the following entry to remove redirect virus and any possible vicious items.

HKEY_CURRENT_USER\ Microsoft\MozillaPlugins

Browse to the following entry to remove redirect virus and any possible vicious items.

HKEY_CURRENT_USER\Software\Opera Software

Four – Rectify back browser settings to remove redirect virus as well as any indication of affiliate.

Internet Explorer

  • Go to Tools menu and select Internet option.
  • Then browse to General tab to remove redirect virus and any possible vicious items from ‘Toolbars and Extensions under ‘Manage Add-on’ option.                                                                  manage addon IE_

Tip: if you are suffering from pop-up ads, go to Privacy tab to turn on ‘Popup Blocker’.

  • popup blocker

Google Chrome

  • Hit ‘Customize and control’ Google Chrome icon to select ‘Settings’.
  • Then remove redirect virus and any possible vicious items from ‘Extension’.        chrome-extensions

Tip: if you are suffering from pop-up ads, go to “Under the Hood” tab to access “Content Settings” for the selection of redirect virus to be blocked.

  • pop-up-blocker

Mozilla Firefox

  • Hit Tools menu to remove redirect virus and any possible vicious items from ‘Extension’ and ‘Plugins’ under “manage Add-ons”.                                                                                                 firefox management

Tip: if you are suffering from pop-up ads, go to Web features under Tools menu  for the selection of redirect virus to be blocked.

  • popup blocker


  • Get Opera menu to select Extensions and remove redirect virus and any possible vicious items from “Manage Extensions”.extension

Tip: if you are suffering from pop-up ads, go to “settings” for the access to “Preference”; browse to General tab and locate “Pop-up” section to block the popup ads caused by redirect virus.

  • preference


  • Get Safari options and access Preferences.
  • Remove redirect virus and any possible vicious items from extensions tab.             extension

Tip: if you are suffering from pop-up ads, go to”Security” tab under “Preference” to block the popup ads caused by redirect virus.

  • popup blocker


To sum up: does not impose browser issue only, it also impose security problems to personal information as well as system configuration. The problems caused by redirect virus can cover the following listed:

  1. CPU is consumed considerably.
  2. Rundll32.exe runtime error may happen.
  3. Random ads, especially coupons, will jump out of screen.
  4. It takes longer to load intended web page.
  5. Additional web applications are installed onto the target machine without knowledge.

Therefore, one should use extra attention during the process of removing redirect virus to eradicate any possible vicious items introduced in. Otherwise, can be maintained. On the occurrence of error issue that overwhelms you, professional assistance is always within your reach to help.

live chat

Comments are closed.

Latest Posts