> VilmaTech Blog > Problems with TR/Crypt.XPACK.Gen, How to Get Rid of the Trojan and Regain Functional Computer?

Problems with TR/Crypt.XPACK.Gen, How to Get Rid of the Trojan and Regain Functional Computer?

TR/Crypt.XPACK.Gen Detection

TR/Crypt.XPACK.Gen is a Trojan horse specially detected by Avira. Using anti-virus programs to remove the Trojan horse fails and the virus keeps re-creating itself under a different file name back into the C:\Windows\Temp folder. Sometimes the detection says TR/Crypt.XPACK.Gen is a .dll file in e-mail program and the other time says differently. In brief, the location of the file often changes.

remove TR/Crypt.XPACK.Gen


Is TR/Crypt.XPACK.Gen Real?

Some of the victims throw doubt on TR/Crypt.XPACK.Gen and consider it might be false positive as nothing bad happens. It should be informed that there is latency stage for Trojan horse to put vicious files in place. Some victims would run into the following troubles upon its detection only because of the weak protection:

  1. Hard drive goes from having 300GB of space to 20GB after TR/Crypt.XPACK.Gen alert warning.
  2. Computer would freeze and it is increasing in frequency.
  3. A bunch of programs install without neither permission nor knowledge on the target machine.
  4. Additional and unfamiliar processes can be found to run in the background.


How Dangerous Is TR/Crypt.XPACK.Gen?

As a Trojan horse, TR/Crypt.XPACK.Gen is capable of loading keylogger and making backdoor to upload collected information to remote server and download new orders. The moment when the Trojan horse gets on a computer, drivers concerning security defense and startup configuration are numerated and overwritten with its vicious code so that its running stream will be injected into the background processes. As a consequence:

  1. The affected machine runs orders directly from TR/Crypt.XPACK.Gen.
  2. The full play by installed anti-virus program is hindered.
  3. Some service will not be re-enabled and thus error message pops up.

Making virus is to make money. This is why cyber criminals are so wild about making virus. To get more money, TR/Crypt.XPACK.Gen helps download additional infections, Trojan horse particularly. It can also exchange the collected information for money. This well explains why additional programs and infections are detected to install on the machine after the attack by TR/Crypt.XPACK.Gen.

It is wise to remove TR/Crypt.XPACK.Gen before it loads down more items in the machine to take up resource. Below is the manual thread to follow up. Since the location and name of vicious files could be various, only thread is offered to help identify and locate them rather then the exact ones happen to a computer once. This requires certain level of computer skills and virus knowledge to be involved for a complete removal, Otherwise, please feel free to contact VilmaTech Online Support by starting a live chat window here.

live chat


Follow Manual Thread to Remove TR/Crypt.XPACK.Gen

1.    Access Task Manager and Running Tasks to end the processes related to TR/Crypt.XPACK.Gen.

Windows 7/XP/Vista

  • Access Task Manager
    a. Press down and hold Ctrl, Alt, Del key to bring up Task Manager.
    b. Click on “View” to select “Select Columns”.
    select colums to help end the processes related to TR/Crypt.XPACK.Gen
    c. When another window pops up, please tick “Image Path Name” and PID followed by OK button.
  • Access Running Tasks
    a. Click on Start menu and navigate to All Programs.
    b. Access Accessories to select System Tools for System Information.
    c. Expand Software Environment and locate Running Tasks.
    access system information to remove/end the processes related to TR/Crypt.XPACK.Gen

Tip: combine the image path name in Task Manager and the path for each service/program in Running Tasks to end the processes related to TR/Crypt.XPACK.Gen.

Windows 8

  • Access Task Manager
    a. Use Ctrl+Shift+Esc key combination to get a list of options.
    b. Use arrow key to choose Task Manager.
    c. Click on “View” to select “Select Columns”.
    d. When another window pops up, please tick “Image Path Name” and PID followed by OK button.
  • Access Running Tasks
    a. Access All Apps from Start Menu.
    access all apps on Win8 to help end the processes related to TR/Crypt.XPACK.Gen
    b. Please then choose Accessories for System Tools.
    c. Choose System Information to continue.
    d. Expand Software Environment and locate Running Tasks.

2.    Access system service to disable the ones with similar name to the processes spotted in the first step.


  • Hold Win key and R key at once to type “services.msc” in the pop-up text box.
    run service to end TR/Crypt.XPACK.Gen's service on Windows 7/XP/Vista
  • Hit Enter key to enable the services window.
  • Remove/disable the service with similar name to the ones detected in step1 and step2.

Windows 8

  • Click open Windows Explorer to access Administrative tools.
  • Double click on Services icon and remove/disable the service with similar name to the ones detected in step1 and step2.
    end TR/Crypt.XPACK.Gen's service in Windows8

3.    Show hidden files and folders to remove Temp files and the ones generated on and after the day when TR/Crypt.XPACK.Gen was firstly found.

Windows 7/XP/Vista

  • Access Control Panel to choose “user accounts and family safety” for ‘Folder Options’.
  • Hit View tab to tick ‘Show hidden files and folders’ and non-tick ‘Hide protected operating system files (Recommended)’.
    show hidden files on WIndows7/Vista/XP to remove the items hidden and dropped by TR/Crypt.XPACK.Gen

Windows 8

  • Click on View tab in Windows Explorer window.
  • Tick ‘File name extensions’ and ‘Hidden items’ options.
    show hidden files on WIndows8 to remove the items hidden and dropped by TR/Crypt.XPACK.Gen

Tip: to show the items’ creation days:

  • Right click on the space of a window.
  • Choose “Arrange by”.
  • Select “Day”.

a. remove the items according to the creation day to remove the ones associated with TR/Crypt.XPACK.Gen.

C:\Program Files\
C:\Users\[your username]\Documents\

b. remove all the temp files and folder listed down here:

C:\Users\[user name]\AppData\Local\Temp\
C:\Documents and Settings\[user name]\Local Settings\Temp
C:\Documents and Settings\[user name]\Local Settings\Temporary Internet File

4.    Uninstall the programs you didn’t install from Control Panel.

TR/Crypt.XPACK.Gen Requires Manual Removal Measure

As what has been learned from the preceding paragraphs that drivers concerning pivotal parts are overridden with its malicious codes, TR/Crypt.XPACK.Gen manages to disable certain services and thus weaken security defense. What’s worse, it displays as a .dll module and applies Rootkit technique to change names and locations constantly and to remove the executable file once all the components are put into places. By doing so, TR/Crypt.XPACK.Gen manages to hinder the anti-virus programs from locating the viron.

Therefore, manual removal measure is highly recommended. If you are not that technically sound to carry out the instruction correctly, please do feel free to get one-on-one assistance by starting a live chat window here.

live chat


How TR/Crypt.XPACK.Gen Gets on Computers?

Based on practices and the reports by VilmaTech’s clients, downloading games and other media will incur TR/Crypt.XPACK.Gen’s harassment. The detected .dll files including CryNetwork.dll, CrySystem.dll and CryAction.dll are non-system processes and they can be originated from software you installed on your system. Most applications store data in system’s registry. The longer one has the program that loads down or affected by TR/Crypt.XPACK.Gen, the more likely that registry suffers fragmentation and accumulates invalid entries which can affect your PC’s performance.

Apart from drive-by download, TR/Crypt.XPACK.Gen owns other dissemination routines:

  1. Attack ads.
  2. Affect loosely programmed websites and PUPs.
  3. Piggyback on counterfeit web pages.
  4. Cooperate with other infections, Trojan downloader particularly.


TR/Crypt.XPACK.Gen Removal Tips

It is recommended to remove all the related items after removing TR/Crypt.XPACK.Gen completely so as to prevent from its re-image to the greatest extent. For corresponding solution, please navigate to virus reservoir.

Create A Restore Point

It is a time consuming work to remove the additional programs one by one if TR/Crypt.XPACK.Gen has downloaded a lot of unwanted programs. Besides, a restore point can help restore the services to a previous time when they were working, which reduces the difficulty in removing TR/Crypt.XPACK.Gen. Here’s the video to show how.


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