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Easy Way to Remove PUM.UserWLoad (Virus Removal Guide)

PUM.UserWLoad is distinguished as an invasive Trojan infection designed by hackers in order to make damage on target machine, and it is able to be detected by numerous antivirus programs, including AVG, Malwarebytes, Microsoft Security Essentials, Norton and so on. In reality, PUM.UserWLoad is not a newly released Trojan virus which brings horrible disaster on compromised PCs for a long history. In most cases, victims may realize the existence of PUM.UserWLoad via getting the alerts by their trusted antivirus programs. For detailed, your antimalware keeps showing PUM.UserWLoad in results and registry values, and it asks you to remove PUM.UserWLoad for good and restart computer to take effect. However, no matter how many time you choose to remove PUM.UserWLoad, it still glue on your machine without any expectation instead. Certainly that, PUM.UserWLoad is skilled in hiding its components via changing its codes and names all the time in order to escape the detection and auto removal from antimalware. Though you update your virus database to the latest one, it is helpless to get rid of PUM.UserWLoad completely from computer.

Nasty as PUM.UserWLoad is, it is bundled with many additional threats containing other Trojan virus, worm, browser hijack virus, etc, which can bring worse results on your poor machine. For example, your browser (Internet Explorer, Mozilla Firefox, and Google Chrome) is redirected to unknown domain that may cover porn, video, game contents. It may take up high resources and strikingly slow down your computer speed apparently as well. The worse thing is, it is able to open a backdoor for remote hackers which could be used to conduct distributed denial of service (DDoS) attacks and record your search history and cookies. That is to say, your privacy is in high risk due to the vulnerability of system created by PUM.UserWLoad. Therefore, to avoid worse results on your PC, we need to try our best to remove PUM.UserWLoad from computer once it is detected.

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Remove PUM.UserWLoad with Auto Removal

Obviously, trying antivirus software has very low chance to get rid of PUM.UserWLoad. This threat protects itself by using the latest advanced technology to escape various antivirus detection and removal so even you have downloaded a bunch of antivirus software but with no good result.

Manually Remove PUM.UserWLoad Step by Step

PUM.UserWLoad has created a lot of registry entries and files to the system. To completely remove PUM.UserWLoad, you must find out all the malicious things’ locations and delete them. But please be aware that manual removal is not an easy job because PUM.UserWLoad encrypts its files using Random names and makes them invisible sometimes. You need to have expert skills dealing with registry editor, program files, dll. files, processes. Otherwise, any mistake occurs could make your situation go from bad to worse. It is highly recommended to contact online computer experts for help to remove PUM.UserWLoad safely and quickly.

Part one: Safe mode with networking

For Windows 7, XP & Vista
To perform this procedure, please restart your computer. -> As your computer restarts but before Windows launches, tap “F8″ key constantly. -> Use the arrow keys to highlight the “Safe Mode with Networking” option and then press ENTER. -> If you don’t get the Safe Mode with Networking option, please restart the computer again and keep tapping “F8″ key immediately.


safe mode with networking
For Windows 8
Restart your infected PC to safe mode with networking.
1) Press Ctrl+Alt+Del while the PC is starting up.

Switch user page
2) Press Shift key and click ‘shut down’ icon, then click restart

windows 8-Restart option
3) Then you can see ‘Choose An Option’. Choose ‘Troubleshoot’

Advanced options
4) Choose ‘Advance Options’
5) Choose ‘Startup settings’

6) Choose ‘Restart’
7) Then choose ‘Enable Safe Mode with Networking’


Part two: Remove all its registry files

1. Launch the Task Manager by pressing keys “CTRL + Shift + ESC”, search for PUM.UserWLoad processes and right-click to end them.

2. Get rid of the following files created by PUM.UserWLoad:
%UserProfile%\Application Data\hotfix.exe
%UserProfile%\Application Data\thinkpoint.exe
3. Open Registry Editor (in Windows XP, go to Start Menu, run, type in “Regedit” and press OK; in Windows 7 & Windows Vista, go to Start menu, Search, type in “Regedit”), find out the following PUM.UserWLoad registry entries and delete:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “thinkpoint”
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon “Shell” = “%Documents and Settings%\[UserName]\Application Data\hotfix.exe”


Still want to remove PUM.UserWLoad with your antivirus programs only? It is true that a legit antivirus can protect your computer from virus sometime. But if your computer is compromised by PUM.UserWLoad, it is difficult to remove the virus thoroughly via antivirus. PUM.UserWLoad is very stubborn that it can escape the antivirus and perform its malicious actions without any prevention. Unfortunately there is not a universal tool that can remove PUM.UserWLoad completely so far. None of antivirus software or anti-spyware program can remove this latest infection alone because it seems that the virus creators has learn all kinds of security software well and they know how to make the virus infections escape the dumb pre-defined security software obviously. So you should not rely on the antivirus when you computer is infected with virus. Besides that, please be aware that you need to be very prudent during the whole removal process, because any inaccurate operation may result in data loss or even system crash. If you are confused how to do the above steps, you may consider to get help from vilma online computer experts to remove PUM.UserWLoad completely.

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