www_getwindowinfo is a recent item rages on browsers (Google Chrome, Internet Explorer, Firefox) to totally interrupt surfing experience:
It has been reported a lot that the item installs onto people’s browsers/computers without knowledge. Actually, as a web application, www_getwindowinfo can be loaded onto a machine when some freeware/shareware is installed by users. The applications found to be bundled with the redirector are:
It is hard to block www_getwindowinfo in first place since it sometimes even comes embedded into software without any mention that it is there. All we can do, apart from using extra attention when installing software, is to learn the way to remove such application as soon as possible before further harms are triggered. Keep reading to find out the potential dangers and the effective way to remove it. Any help request will be gladly answered if you start a live chat window here to contact VilamTech Online Support.
The answer is absolutely no. There’s no vicious attribute code found by security companies, which is the exact reason why anti-virus programs fail in detecting www_getwindowinfo, let alone removing it.
Though www_getwindowinfo is not technically a virus, the potential dangers should be worthy of your attention and the industry refer to such program as PUP (potentially unwanted program). In general, the potential dangers mainly come from its loose structure, the techniques it adopts. According to the VilmaTech Research Lab, www_getwindowinfo tab stops showing when another browser is open. As soon as the other browsers are closed out, the problem instantly shows up. This unveils the loose structure which means that bug can be readily exploited by infections lurking on the Internet.
If one keeps updating virus and the related knowledge, one should know that BHO and JS techniques are always involved in building web page; with slight modification, BHO helps in frequent autorun and JS ensures that www_getwindowinfo is always quested. Once the PUP is taken advantage by virus, the two techniques will be utilized maliciously to guarantee permanent settlement in the first place and record any in-put information including log-in credentials. Money loss and identity theft is a matter of time.
Since security utilities are not going to help remove www_getwindowinfo, manual method is highly recommended. Below is the thread to follow up. If you are not that knowledgeable in this area and need assistance according to your concrete situation, please do feel free to get help by starting a live chat window here.
Step1. remove the extension created when www_getwindowinfo firstly appeared.
(Tip: remove the plug-in you recently added, you may need to enter the administrator account name and password.)
Step2. show hidden items to remove temp files and the ones generated by www_getwindowinfo.
a. show hidden items.
Mac OS X
defaults write com.apple.Finder AppleShowAllFiles YES
b. remove temp files.
navigate to the following directories and remove all the files and folders:
C:\Documents and Settings\[user name]\Local Settings\Temp
C:\Documents and Settings\[user name]\Local Settings\Temporary Internet File
Mac OS X
To remove temp files, Mac users should access Terminal again and use command to perform the execution.
sudo rm -rf ~/Library/Logs/*
and press Return button.
rm -rf ~/Library/Safari/Downloads.plist
sudo rm -rf ~/Library/Caches/*
and press Return button.
c. remove the files dropped down by www_getwindowinfo.
%Program Files%\Common Files\
Nowadays, web applications like www_getwindowinfo are created to acquire people’s online whereabouts for product promotion or help generate income out of it. To frequently hijack browser, www_getwindowinfo will not only intercept and accumulate huge traffic but also get hold of online whereabouts. In such case, its maker or the online operators who buy such information from www_getwindowinfo’s maker will get to know where to put ads or load programs for promotion and more potential business.
As what has been made clear in the preceding paragraphs that www_getwindowinfo’s loose structure can contribute to unknown infiltration by virus. Should it be the case, one should remove the additional virus along with the PUP so as to safeguard your computer.
Besides, it is impossible to list out all the files you need to remove generated by www_getwindowinfo as the dropped-down files can vary according to the length of time you’ve been harassed by www_getwindowinfo and the system installed. This requires certain level of computer skills and knowledge to perform correct and complete removal.
If one does leave the innocuous ones behind, one might suffer from error or unstable CPU in the future to influence the PC performance badly.
Here’s a quick way offered by VilmaTech Online Support to help clear up most of the meaningless items generated by www_getwindowinfo. The video below will show you how: