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How to Remove HEUR.Trojan.Win32.Generic, Step by Step Manual Guide

Overview of HEUR.Trojan.Win32.Generic

HEUR.Trojan.Win32.Generic has been reported by numerous security utilities as a specific Trojan infection that can invade the targeted computer without PC user’s agreement. Similar as other Trojan threat, HEUR.Trojan.Win32.Generic is often being delivered by certain software shared on peer-to-peer networks. Users may also have the possibility to get infected with this malady while navigating to an image, screensaver or archive file attached to an e-mail message. In this way, hackers will leverage obfuscated JavaScript connected to their controllers so as to determine all possible exploits on affected machine for further destruction. Upon its installation, this type of Trojan infection will immediately drop its malevolent codes and files in system for the purpose of making modifications to the Windows registry.

In consequence, HEUR.Trojan.Win32.Generic threat could be loaded up automatically on every Windows boot by directly modifying the work of MBR (Master Boot Record), which has the responsibility for the operating system’s bootloader. While running in the background, HEUR.Trojan.Win32.Generic may decrease the overall performance of system through technically taking up high computing resources. Except that, this infection may make use of cookies and keylogger tastics to collect valuable information for PC users and then pass it onto remote hackers. This may include user’s personal identification, bank card information or other sensitive data. VilmaTech Security Experts has classified HEUR.Trojan.Win32.Generic as a destructive infection as it may even open a backdoor for the sake of obtaining remote unauthorized access to the compromised PC for cyber crooks. If succeed, it may bring unimaginable damage on affected PC and well as user’s privacy.

Note: It is certain that HEUR.Trojan.Win32.Generic should be removed timely once being informed of its existence. You can adopt the recommended manual approach to erase HEUR.Trojan.Win32.Generic from PC completely. If you are not familiar with the operation, you may ask help from the VilmaTech 24/7 Online Computer Experts to resolve your issue promptly.

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How to Recognize HEUR.Trojan.Win32.Generic

1.    HEUR.Trojan.Win32.Generic may take control of computer’s Internet connection, hijacks your web browser, regardless of Internet Explorer, Mozilla Firefox and Google Chrome, and redirects your Web searches to appointed URLs that may be harmful.
2.    HEUR.Trojan.Win32.Generic may slow down the performance of Windows, and keep CPU running at 100% via taking up high computing resources.
3.    HEUR.Trojan.Win32.Generic may take advantage of found security vulnerabilities to steal user’s confidential data and reveal it to third parties.
4.    HEUR.Trojan.Win32.Generic may open ports of system to attackers, and lead to additional infections on compromised machine. This may include related Trojan, worm, browser hijack virus or other dangerous threat.
5.    HEUR.Trojan.Win32.Generic may open a backdoor, allowing hacker to access targeted PC without any permission or knowledge.

How to Remove HEUR.Trojan.Win32.Generic Virus

Most of the time, major PC users may notice the existence of HEUR.Trojan.Win32.Generic with the aid of their installed antivirus software or other security utilities. Unfortunately, they may have a failure to deal with the problem of HEUR.Trojan.Win32.Generic according to its harmful attributes. To be specific, HEUR.Trojan.Win32.Generic will implant its malicious codes and files deeply in system after its installation. For the purpose of avoiding auto removal, this type of infection may even change the names of its files and file folders all the time. As a result, auto removal may not be able to handle HEUR.Trojan.Win32.Generic infection alone. If this is the case, you may consider the helpful manual removal to erase all its components effectively.

Attention: manual removal is a high-risk process, as it is related to key parts of system. Any mistake may lead to worse results such as data loss or even computer crash. So if you are not familiar with the operation, you’d better backup Windows registry in case of incautious mistake or you may live chat with VilmaTech Certified 24/7 Online Agents here to help you remove the virus manually in a short time.

* Video Guide on How to Backup Windows Registry

Manually Remove HEUR.Trojan.Win32.Generic

1. End up all processes related to HEUR.Trojan.Win32.Generic in Windows Task Manager. (Start Windows Task Manager by pressing CTRL+ALT+DELETE.)

launch-task-manager-from-ctrl-alt-delete

2. Show hidden files related to HEUR.Trojan.Win32.Generic. (Before removing all components of HEUR.Trojan.Win32.Generic, you need to show all hiden files created by HEUR.Trojan.Win32.Generic.)

For Windows XP, 7 and Vista:

  • Open your infected PC.
  • Click Start button on the desktop.
  • Navigate to Control Panel> Appearance and Personalization.

appearance

  • Find Folder Options link, and click on it.
  • Choose the View tab.
  • Click Show hidden files and folders, uncheck Hide protected operating system files (Recommended) under Advanced settings.

Screen-Shot-2013-05-22-at-7.32.05-PM

  • Apply/Select OK.

For Windows 8:

  • Restart PC, and log in infected accounts.
  • Right click on the mini start menu in the desktop.

win8_hidden files1

  • Choose Control Panel and click on the Folder Options option in it.

win8_hidden files2

  • Click the View tab in Folder Options window.

win8_hidden files3

  • Click on the Hidden files and folders icon and then click the Show hidden files, folders, and drives option selector.

win8_hidden files4

  • Apply/Select OK.

3. Get rid of all files of HEUR.Trojan.Win32.Generic in local disk.

%Windir%\system\winlogon.exe
%Windir%\system\lsass.exe

4. Remove all HEUR.Trojan.Win32.Generic’s registry entries.

  • Pressing (win key+R) and typing in “regedit” without the quotes in the box. This will open up Registry Editor.
  • In the Registry Editor window, search for all the registry files related to HEUR.Trojan.Win32.Generic. Right-click to delete them all.

regedit-win8

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “%Windir%\system\winlogon.exe”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “%Windir%\system\lsass.exe”

How to Avoid HEUR.Trojan.Win32.Generic In Future

1.    Never open unknown email. HEUR.Trojan.Win32.Generic may be distributed by some SPAM email which contains sponsored links or attachments such as Zip-archived extension. When users navigate to it, HEUR.Trojan.Win32.Generic could be installed and executed on targeted computer forcibly without any permission.
2.    Never visit unknown websites. HEUR.Trojan.Win32.Generic may be spread by some malicious websites or other legitimate web pages that have been assaulted by the developers of malware. It may be revolved with some P2P (peer-to-peer) files sharing websites.
3.    Never download unknown application from Internet. HEUR.Trojan.Win32.Generic may be propagated onto a victim’s computer by packaging with some “free” applications or multimedia videos from unreliable Internet resources.

Summary of HEUR.Trojan.Win32.Generic

HEUR.Trojan.Win32.Generic is a dangerous Trojan infection that is reported by numerous antivirus application or security utilities. However, on the basis of its advanced properties and hack techniques, HEUR.Trojan.Win32.Generic can always bypass the detection and full removal from antivirus easily. Even though the infection may be removed at once, it may still come back over and over again after PC reboot. It is certain that users are obliged to get rid of HEUR.Trojan.Win32.Generic threat as long as being informed of its harmful symptoms. Otherwise, it may slow down the performance of Windows by occupying high system resources, steal user’s confidential data stored on hard drive by technically displaying cookies and keyloggers in system. What’s worse, HEUR.Trojan.Win32.Generic may even open a backdoor for remote hackers, allowing them to access compromised machine freely. This may lead to unimaginable results on corrupted PC. As a result, it is urgent to clean up all the components of HEUR.Trojan.Win32.Generic from PC timely to avoid any unexpected damage or loss.

To do so, you can adopt the suggested manual removal above. Anyhow, it requires certain computer tech skills. No single mistake is allowed. Thus, if you have no experience on it and do not want to make mistake, you are welcome to ask help from the VilmaTech 24/7 Online Computer Experts for real-time support.

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